Effective Date: 2nd August 2026
 
At CB Collectibles Vault ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or purchase from us.
 
1. INFORMATION WE COLLECT

We may collect the following information:
 

• Name

• Billing and shipping address

• Email address

• Telephone number

• Payment information (processed securely by our payment providers)

• Purchase history

• Communications you send to us

• Website usage information collected through cookies and analytics
   

2. HOW WE USE YOUR INFORMATION
 

• Process and fulfil your orders

• Deliver products and services

• Respond to enquiries

• Provide customer support

• Prevent fraud and protect our business

• Improve our website and customer experience

• Send marketing communications where you have given consent
   

We only process your personal information where we have a lawful basis to do so.
 
3. PAYMENT SECURITY
 
We do not store your full payment card details. Payments are securely processed through trusted third-party payment providers using encrypted technology.

4. COOKIES

Our website uses cookies to improve functionality, analyse website traffic, and enhance your browsing experience.
Cookies may be used to:
 

• Remember your preferences

• Measure website performance

• Improve website functionality

• Support secure transactions
   

You can manage or disable cookies through your browser settings.
 
5. MARKETING COMMUNICATIONS
 
If you choose to subscribe, we may occasionally send news about new arrivals, exclusive offers, and company updates.
You can unsubscribe at any time using the link provided in our emails or by contacting us directly.
 
6. DATA RETENTION
 
We retain personal information only for as long as necessary to fulfil our legal, accounting, and business obligations.
 
7. YOUR RIGHTS
 
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
 

• Access your personal information

• Correct inaccurate information

• Request deletion of your personal data where appropriate

• Restrict or object to certain processing

• Request a copy of your data

• Withdraw consent where processing relies on consent
   

To exercise any of these rights, please contact us.
 
8. THIRD-PARTY SERVICES
 
Our website may contain links to third-party websites or use third-party services such as payment processors or shipping providers. We are not responsible for the privacy practices of those third parties.
 
9. CHANGES TO THIS POLICY
 
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
 
10.  CONTACT US
 
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

CB Collectibles Vault
Email: enquiries@cbcollectiblesvault.com